Squadstack.ai

Squadstack.ai is an AI-powered voice automation tool built for sales, support, and collections teams that need to scale customer conversations without increasing operational headcount. Combining advanced voice AI with human expertise, squadstack.ai enables high-performing teams to automate thousands of personalised discussions per day, while maintaining quality and compliance.

The tool is powered by voice AI agents trained on over 600 million honest conversations, with industry-specific models, <700 ms response latency, and deep CRM and backend integrations. Squadstack.ai helps businesses in BFSI, EdTech, D2C, healthcare, and more unlock up to 60% in cost savings while improving conversions and customer satisfaction.

Launched: 2024
Website: https://www.squadstack.ai

Key Features

AI-Powered Voice Agents Built to Sell and Support: Deploy human-like AI agents that handle conversations across sales, service, and support workflows. These agents are trained to understand customer intent, personalise every interaction, and deliver outcomes that drive business growth.

Omnichannel Automation with Human Escalation: Orchestrate customer workflows across channels, including voice, WhatsApp, SMS, and human agents. Squadstack.ai's AI knows when to escalate to a real agent and keeps the conversation seamless throughout the journey.

Real-Time Agent Assist: Support your human sales and support reps with live scripting, real-time prompts, and objection handling based on customer data and previous interactions, and integrated deeply with your CRM and tools.

Automated Quality Checks (AQC): AI reviews every call to ensure compliance, adherence to scripts, and outcome tracking, eliminating the need for random audits and reducing QA costs significantly.

Sales Optimised Voice AI: Squadstack.ai's voice agents are built with a strong sales focus. They detect upsell or cross-sell signals, autonomously collect payments or renewals, and route qualified leads directly to closing teams.

Multilingual and Multi-Vertical Models: Support for over 135 languages and dialects with contextual fluency. Industry-trained models ensure higher accuracy for sectors like BFSI, healthcare, EdTech, real estate, and D2C.

Scalable Infrastructure for High Volume Calling: Capable of executing 100,000+ personalised calls daily with real-time latency of <700 ms, tightly integrated with customer databases, CRMs, and backend systems.

Enterprise-Grade Security and Compliance: Designed for regulated industries with complete adherence to ISO 27001, GDPR, and RBI standards. Includes audit trails, access control, and encrypted data pipelines.

Target Audience: Squadstack.ai is ideal for fast-growing businesses and large enterprises that want to automate high-volume, high-value voice interactions without compromising personalisation, compliance, or ROI.Best suited for:CX and Operations Heads in BFSI and Fintech
EdTech and HealthTech Sales Teams
D2C and E-commerce Operations
Collections and Renewals Managers
Enterprises seeking 24/7 voice automation at scale

Pricing

Squadstack.ai offers custom usage-based pricing based on:

Call volume per month
Industry vertical
Human + AI workflow ratio
Languages and localisations
Complexity of workflow logic
Useful Links

Product Page: https://www.squadstack.ai/ai-agent

Case Studies: https://www.squadstack.ai/customer-stories

Blog: https://www.squadstack.ai/blog

Book a Demo: https://www.squadstack.ai/contact

FAQ's

1. What is SquadStack, and what comprehensive services does it offer?
SquadStack is an intelligent outsourcing platform that blends AI technology with skilled human telecallers to deliver high-impact outbound calling services for businesses across India. Designed to support sales, customer support, and debt collection, SquadStack offers end-to-end solutions including lead generation, funnel conversion, onboarding, and payment recovery. Its AI-powered features, such as intelligent lead routing, call quality audits, real-time analytics, and omnichannel communication, ensure businesses can scale operations efficiently while maintaining high service standards. It serves sectors such as financial services, e-commerce, insurance, lending, and EdTech, making it ideal for companies with high-ticket products or complex sales processes that require a human touch and strategic follow-ups.

2. How does SquadStack's pricing model work in detail?
SquadStack offers a unique usage-based pricing model where businesses only pay for productive call minutes, ensuring cost-efficiency and alignment with outcomes. There are no fixed seat costs or setup fees, and charges are based on actual conversations that move business forward. Small businesses benefit from Plug-N-Play lead-based pricing with flexibility to scale up or down as needed, while enterprise clients enjoy tailored plans that include dedicated support, custom integrations, and SLA-backed performance. This structure not only reduces overhead but also eliminates recruitment, training, and infrastructure costs, making SquadStack a scalable and transparent solution for both SMEs and large-scale enterprises.

3. What makes SquadStack different from traditional in-house teams and BPOs?
SquadStack stands out by combining AI-driven technology with a vast network of trained telecallers to deliver scalable, high-quality customer engagement. Unlike in-house teams or traditional BPOs, SquadStack eliminates recruitment hassles, agent churn, and fixed costs while offering faster deployment and real-time performance tracking. Its guided telecalling app ensures consistent agent productivity, while predictive dialers, AI call analysis, and real-time reporting offer data-backed insights for ongoing improvement. This tech-first, results-oriented model contrasts with legacy BPOs that rely on outdated systems and rigid contracts, giving businesses the flexibility, transparency, and performance-driven pricing they need to grow.

4. What industries and business types does SquadStack serve?
SquadStack caters to a wide range of industries where personalized and high-touch communication is key, including brokerage, lending, insurance, fintech, e-commerce, and EdTech. For financial services, it handles complex sales processes like investment onboarding and loan applications, while in e-commerce, it supports high-ticket sales through consultative calling. EdTech firms rely on SquadStack for promoting courses and managing admissions, and subscription businesses use it to explain recurring value to hesitant customers. It’s best suited for high-ticket or complex products that require detailed explanation and trust-building, with solutions scalable from small campaigns to enterprise-level operations.

5. What advanced technology and comprehensive features does SquadStack provide?
SquadStack’s technology stack is built around advanced AI tools and automation, including its flagship Humanoid AI Agent, which delivers natural-sounding conversations with machine efficiency. It offers predictive analytics, AI-powered quality audits, and real-time call analysis to optimize agent performance. The guided telecalling app ensures consistency, while predictive and preview dialers improve connection and personalization. Intelligent lead routing, dynamic script management, and omnichannel outreach streamline operations, while a robust analytics suite offers real-time dashboards, conversion tracking, and ROI measurement. Seamless integration with CRMs and APIs ensures SquadStack fits into any tech ecosystem, empowering businesses to manage customer interactions with unmatched precision and scale.